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Deliveries
We aim to despatch items within two business days of receiving cleared payment and
we normally use the Royal Mail service as advertised against each specific item.
As an example items ordered and paid for by 18:00 Monday will be posted no
later than Wednesday but items ordered and paid for by 18:00 Thursday will be posted
no later than Monday.
In practice we normally manage to despatch items ordered by 18:00 in the following
days post, with items ordered on Saturday despatched Monday.
Returns
If you are not satisfied with your purchase then we are happy to accept returns,
however we would ask that you observe the following. The item must be returned
in its original condition and packaging, unused within 14 days of the sold date,
and we ask that you email us before returning the item clearly stating the reason
for the return.
The item is your responsibility until it reaches us therefore we recommend that
you use a delivery service that has a tracking facility and insures the value of
the goods.
Refunds issued will not include the original or return postage cost and may be subject
to a 15% restocking fee unless the goods prove to be faulty.
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